Outpatient Services

New Patients

After filling in the required information on the Application Form, submit it together with your Health Insurance Card and letter of referral to the Reception for First Time Visitors(#1) .
You will receive your Hospital ID Card and a registration slip in a plastic file. Please submit it to the proper department receptionist.

Returning Patients

If you have a letter of referral, submit it to the Reception for First Time Visitors(#1).
Please complete reception procedures via the automated reception machines for returning patients.
Go to the department where you want to be examined, and wait to be called with your registration slip and Hospital ID in hand. If you are going to be examined at several departments, please wait at the first department (you can be examined at up to 3 departments in a day)

notice: Patients without a letter of refferal are required to pay a Special Medical Care Fee of 2100 yen.

Returning Patients with Appointment

Please confirm your arrival by using the automated reception machines for returning patients.
If you want to receive treatment at additional department, go on and complete reception procedures needed. (notice: after 11:30 patients cannot add departments to be examined other than the one with appointment )
If you want to cancel or change your appointment, contact by a day before the day of appointment.

  • To cancell appontiment please call 072-728-2013
    please be careful not to misdial.
  • Business Hours 8:45 - 16:00 (Monday - Friday)

For more information, please contact 072-728-2001

Reception Hours

8:30 - 11:30

notice: Department of Plastic Surgery; Tuesdays and Fridays only

Closed

Saturdays, Sundays, National Holidays
New Year Holidays(December 29 January 3)

Prescriptions

Prescriptions are to be filled at other pharmacies.
After seeing a doctor, you will receive a plastic file. Please hand it to the Desk for Casher(#3).
Your name will be called at the Desk #5 where we will hand you the prescription.
Please take the prescription to your family pharmacy and buy medicine.
Those who wants to know which pharmacies to go, see receptionist for details.

Facsimile Transmission of Prescriptions

Prescriptions may be transmitted by facsimile to a family pharmacy for free at the lobby. (9:00 - 17:00)

General Information

At the General Information Counter, nurses give advice on consultation.
Please feel free to ask questions.

Medical Consultaion

Regional Medical Center provides a consultation service for patients and their family in cooperation with experts.

  • on the use of health system and welfare services
  • on home care
  • on discharge and changing hospital
  • on health insurance and diability pension
  • on physical disability certificate and specified diseases treatment

ER

Patients can be examined at ER within consultation hours on weekdays.
on weekends and after consultation hours on weekdays, department of internal medicine, pediatrics, and Surgery are available.
If a doctor on duty is engaged in emergency surgery or handling a serious case, you may not be able to see him/her. So contacting in advance (072-728-2001) is strongly recommended.
Make sure to bring your health insurance card and clinical ID card(if you are a returning patient) with you.
ER gives first aid. Please consult again in case your doctor advised to, or if there is no improvement.

Forms and Certificates

  • various forms and certificates are issued at the Desk for Admitting, Medical Certifications(#3)
  • weekdays 9:00 - 17:00
  • Generally it takes about two weeks to issue
  • In principle, a patient in person needs to apply, but in case an agent is employed, a letter of attorney is required
  • fill in the designated form before applying
  • Inpatients also can apply at the Desk #3. If applied in advance, you might receive documents required by the day of discharge

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7-1 Kayano5chome Minoh City Osaka 562-0014 Japan Tel: 072-728-2001 Fax: 072-728-8232